The art of managing a multicultural team

 

THE ARE OF MANAGING A MULTICULTURAL TEAM

Managing and coordinating a multicultural team requires not only leadership but also cultural dexterity

 

AIM

Develop cultural sensitivities and managerial skills to integrate and manage a team of people from different nationalities and cultures

OBJECTIVES

  • Appropriate a key to understand, measure and manage the values ​​and cultural differences of your employees
  • Adapt your management style to the different needs and motivations of your team members
  • Anticipate and reduce inefficiency and conflicts related to cultural differences and misunderstandings
  • Share a vision, values ​​and operating rules to create trust and cohesion among members to enhance effective cooperation

PROGRAMME

Course content

Acquire an approach to diagnose the different systems of values ​​and norms within a culture

  • The concept of time and its management
  • The individual and the group
  • The relationship with power and authority
  • Modes of communication
  • The perception of risk
  • Methods for restoration and learning
  • The different types of culture (professional, organizational, national, etc.)
  • Understand and avoid the pitfalls of stereotyping and prejudice

 Exploiting the cultural differences in your team

  • Analyze your cultural profile and that of your team with the WorldPrism® technique
  • Prepare a cultural map of your team: its values, motivations and needs
  • Measure the potential risks
  • Prepare your communication and management plan

  Establish a true team spirit

  • Perform intercultural team building
  • Communicate about the complementary features, cultural synergies and needs of each member
  • Create a charter of common values
  • Create a shared vision

Establish the values ​​of communication within your team

  • Communicate in a common language but being aware of points that require care
  • Clarify roles, responsibilities and independence of each member
  • Share information according to the needs of different cultures
  • Identify implicit and explicit communication modes
  • Establish rules of conduct for meetings
  • Establish methods of conflict resolution
  • Establish rules and methods for distance communication

Get people working together!

  • Define decision-making processes
  • Establish reporting methods
  • Maintain trust and team spirit
  • Manage priorities and deadlines
  • Understand emerging sources of influence and power and their positive and negative dynamics
  • Establish rules and methods of feedback for team members
  • Adapt your management style to the different cultures of your team
Method
  • ŒŒDiscussion and analysis of experiences
  • Analyse your cultural profile using the WorldPrism® technique
  • Mix between theoretical input and practical work
  • Case studies and scenarios