Develop your cultural intelligence

AIM

Work efficiently with people from different cultures

OBJECTIVES

• Be able to identify the impact of cultural diversity on organizations and projects
• Be able to decode cultural differences (cultural inventory)
• Be able to communicate effectively with people from different cultures

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PROGRAMME

Course content

 Understanding the concept of culture

• Defining culture
• The impact of culture on the world of business
• The principles of intercultural communication and transactions

  Diagnosing cultural differences in a professional context

• Become aware of your own cultural profile
• Become aware of your level of cultural Intelligence
• Identify national cultures and their impact on management styles
• Levers and pitfalls of cultural diversity

 Be more hard-hitting in an intercultural context

• techniques for adapting to, and managing differences
• Rules to be respected in intercultural communication
• Approach to working with multicultural teams
• The rational mind and the enjoyment of debates and confrontations

  Conclusion and practical advice

• The dominant points of the course
• A personalized action plan